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For WedSpace partners
Couples pay through Razorpay. Every payment is recorded against the booking, while the couple chooses whether to use direct payout or optional escrow protection.
The accepted quote, contract, invoice, payment status, and messages remain attached to the WedSpace deal.
Direct payments enter the Razorpay Route payout flow after capture. Escrow payments remain held under the booking terms.
A listing cannot accept on-platform payments until its ownership and linked payout account have been verified.
Captured funds stay attached to the escrow account. If no dispute or manual hold is active, WedSpace schedules automatic release seven days after the event. The customer can also authorize release earlier under the booking terms.
WedSpace creates the invoice and sends the vendor share through Razorpay Route after the payment is captured. There is no escrow hold. Refunds and disputes are handled through support and Razorpay rather than from held funds.
Your commission rate and applicable GST are frozen with the booking terms and shown in your financial records.
Opening an escrow dispute pauses release while the evidence is reviewed. Direct-payment disputes are support-mediated, and approved refunds are processed through Razorpay.
Keep quotes, changes, and approvals in the Deal Room so the contract and payment record reflect the agreement both sides made.