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Your privacy is important to us. Learn how we protect your data.
WedSpace is committed to protecting your privacy and personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
This Privacy Policy is governed by the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian law.
By using WedSpace, you consent to the data practices described in this policy.
Personal Information: Name, email address, phone number, profile photos, and wedding details.
Account Information: Username, password (encrypted), preferences, and account settings.
Usage Data: Pages visited, features used, search queries, and interaction patterns.
Device Information: IP address, browser type, operating system, and device identifiers.
Location Data: General location information to show relevant venues and vendors (with your consent).
Communication Data: Messages sent through our platform, customer support interactions.
Provide and maintain our wedding planning services and platform functionality.
Personalize your experience with relevant venue and vendor recommendations.
Process transactions and communicate about your bookings and inquiries.
Send important updates about your account, bookings, and platform changes.
Improve our services through analytics and user feedback analysis.
Ensure platform security and prevent fraud or unauthorized access.
Comply with legal obligations and resolve disputes.
Vendors and Venues: We share relevant contact information when you make inquiries or bookings.
Sub-processors: We share limited data with the following service providers strictly to deliver our services — Razorpay (payment processing, RBI-authorised Payment Aggregator), Supabase (database and backend infrastructure), Cloudflare R2 (file and document storage), Resend (transactional email delivery), and Sentry (error monitoring).
Legal Requirements: When required by law, court order, or to protect our rights and safety.
Business Transfers: In case of merger, acquisition, or sale of assets (with user notification).
Consent: Any other sharing requires your explicit consent.
We never sell your personal information to third parties for marketing purposes.
In accordance with the Digital Personal Data Protection Act, 2023 and the Information Technology Rules, 2021, WedSpace has appointed a Grievance Officer.
Grievance Officer: Aditya Singh, Director, WedSpace Technologies Private Limited.
Registered office: 704, 7th Floor, Palm Court, Mehrauli-Gurgaon Road, Sector 16, Gurugram, Haryana – 122007.
Email: admin@wedspace.in
We will acknowledge your grievance within 24 hours and resolve it within 15 days, per the DPDP Act, 2023.
We implement industry-standard security measures to protect your personal information.
All data transmission is encrypted using SSL/TLS protocols.
Passwords are encrypted and stored securely using advanced hashing algorithms.
Regular security audits and vulnerability assessments are conducted.
Access to personal data is restricted to authorized personnel only.
We maintain incident response procedures for potential data breaches.
We use cookies and similar technologies to enhance your browsing experience.
Essential cookies are necessary for basic platform functionality.
Analytics cookies help us understand how users interact with our platform.
Preference cookies remember your settings and customizations.
You can control cookie preferences through your browser settings.
Some features may not work properly if cookies are disabled.
Access: Request a copy of the personal information we hold about you.
Correction: Update or correct inaccurate personal information.
Deletion: Request deletion of your personal information (subject to legal requirements).
Portability: Receive your data in a structured, machine-readable format.
Restriction: Limit how we process your personal information.
Objection: Object to processing based on legitimate interests.
Withdraw Consent: Withdraw consent for data processing at any time.
We retain personal information only as long as necessary for the purposes outlined in this policy.
Account information is retained while your account is active and for a reasonable period after closure.
Transaction records are kept for legal and accounting requirements (typically 7 years).
Marketing communications data is retained until you unsubscribe.
Some information may be retained longer if required by law or for legitimate business purposes.
WedSpace primarily serves users in India, and personal data is processed in India wherever our providers offer it.
Certain sub-processors listed above operate infrastructure outside India; where data is transferred abroad, it is done only to deliver our services and only to jurisdictions permitted under the DPDP Act, 2023.
We bind sub-processors to contractual confidentiality and security obligations.
You may contact our Grievance Officer at admin@wedspace.in for details on where your data is stored.
Our services are not intended for children under 18 years of age.
We do not knowingly collect personal information from children under 18.
If we become aware of such collection, we will delete the information promptly.
Parents or guardians should monitor their children's online activities.
We may update this Privacy Policy from time to time to reflect changes in our practices.
Material changes will be communicated via email or prominent platform notifications.
The updated policy will include the effective date of changes.
Continued use of our services after changes constitutes acceptance of the updated policy.
We encourage you to review this policy periodically.